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Why Heritage

The Heritage Value

We get to know our customers, and our customers know that they can ask us to find any OEM part from any manufacturer.  Our Customer Service Representatives are industry experts happy to answer your questions and track down tricky components. Whatever you need, we provide it, and we take full responsibility for your orders. If something isn't correct, we make it right. Pure and simple. No hassle. No hesitation. We make sure that doing business with Heritage means getting unsurpassed service, information, and personal attention.

Genuine OEM parts

From over 800 OEM partners


Customer Care

Personal service and expert parts identification


Online Store

Order parts any time at the click of a button


Parts Identification

99% correct parts identification


In-stock Inventory

Shipping from 10 distribution centers across North America

Same-day Shipping

Order in-stock parts by 8 PM EST and have it tomorrow

We are Heritage Parts. We have a vision to be the most trusted, customer focused-OEM parts provider in the world. Our mission is to provide the highest quality customer care in the foodservice industry, working hard to build lasting relationships and deliver the answers our customers count on.

Mixing can-do with know-how, our dedicated staff use every resource at their disposal. We rely on an exceptional knowledge base, vast inventory, and technical innovations to supply the results customers need.



Our Team

  • Heather Carpenter

    Customer Service Manager

    Tiffany Helton

    Customer Service Manager

    Larry Colestock

    Chief Operating Officer

    Holly Jacobs

    Corporate Controller

    Steve Follis

    Director of Continued Improvement

    Steven Suddarth

    ECommerce Manager

    Cameron Holt

    ECommerce Engineer

    Arin Spiller

    Customer Service Team Lead

  • Jeff Helton

    Distribution Center Director

    Jason Carpenter

    Customer Service Manager

    Mike Sajdak

    Chief Information Officer & SVP

    Missy Schultz

    Accounting Manager

    Mac Routen

    Institutional Markets & SVP

    Brad Schaefer

    Distribution Center Manager

    Heather Civiletto

    Customer Service Group Manager

    Ela Davis

    Customer Service Group Manager

  • Roger Jorgensen

    Chief Financial Officer & SVP

    Tom Szafranski

    EVP Commercial Business Development

    Kelly Biddle

    Customer Service Group Manager

    Doug Kemerly

    Director of Purchasing & Inventory Management 

    Tari Kovets

    Customer Service Group Manager

    Alison Moyers

    Warranty Manager

    Shelley Sliger

    Human Resources Manager

  • Chuck Maddox

    Director of Business Development, Chain Segment

    Renee Dillon

    Credit and Collections Manager

    John McDonough


    Sabrina Lytle

    Inside Business Development Manager

    Mark Waterson

    Facilities Director

    Kyle Schroeder

    ECommerce Platform Manager

    Robin Winans

    Executive Assistant and Training Coordinator